Brand safety is dead. Long live brand safety.
Last month, Meta announced that it was ending its fact-checking program and lifting content restrictions on certain topics, all in the name of “discourse.” The company will instead rely on so-called Community Notes, similar to a feature on Elon Musk-owned X.
More controversially, the company updated its hateful conduct policy to allow certain types of transphobic and xenophobic content, according to guidance from the company. As a result, it could only be a matter of time until Meta-owned platforms get more toxic.
Casting aside any political calculus behind the decision, Meta’s policy shift stands to put advertisers in an awkward spot. The industry has spent the last decade preaching the importance of brand safety, despite frequent reports that have raised serious questions about the technology’s effectiveness (not to mention the economic effects it can have on the news business).
In other words, if the world’s second largest ad platform isn’t worried about toxic content, why should the rest of the industry care?
Ahead of any pushback, Meta executives tried to tamp down concerns. At Davos in late January, Meta executive Nicola Mendelsohn said in a roundtable discussion with Business Insider that the company had been speaking to advertisers about brand-safety concerns.
“We know how important it is for businesses to have transparency and control over their brand suitability, and we will continue to invest in this area,” she also wrote on LinkedIn. In the past, Meta has made exceptions to its content moderation policies for its largest advertisers.
Perhaps she could have saved her breath. Three agency execs told Marketing Brew that their clients aren’t yet concerned about Meta’s content moderation changes. In other words, it’s business as usual.
“I believe there’s a general confidence that common sense will prevail, and I’m sure that they will manage this very carefully,” Justin Billingsley, global chief growth officer at the S4 agency Monks, told us. “It’s not top of mind for clients that I’m dealing with.”
“We have not seen large-scale change in the platform, we are still working with them as one of our largest global partners,” Mike Bregman, chief activation officer at Havas Media, told Marketing Brew.
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