If you live in New York City and saw a Fishwife store appear on Google Maps a few weeks ago, it wasn’t a fever dream. For two weekends in late September and early October, the tinned-fish company set up a temporary brick-and-mortar shop in Manhattan’s NoLita neighborhood.
After soliciting the help of partner and email and SMS marketing platform Klaviyo, which it’s been working with since 2020, the Fishwife team created an experience modeled off of Portuguese conservas shops that incorporated Fishwife’s “super colorful” and “little bit irreverent” branding, Becca Millstein, CEO and co-founder of Fishwife, told us.
For the two weekends it was open, the location served up everything from caviar on ice cream to customized necklaces from Susan Alexandra—and it delivered big results for the brand, Millstein said: The pop-up drew more than 5,000 total attendees and brought in $91,000 in revenue, doubling expectations. The initial goal, she said, was to drive brand awareness through social media impressions, and according to the company, the pop-up generated 4.3 million impressions, more than 200 pieces of UGC, and 10,000 new followers for Fishwife.
“I think when you make a really big deal out of something and clearly put a lot of work into it, the response is often proportional to that,” Millstein said. “I also think the food program was very exciting to a lot of people.”
An even bigger idea came out of the pop-up partnership, and Fishwife is now featured in Klaviyo’s first Black Friday and Cyber Monday (BFCM) campaign, which Millstein called “a real, enormous cherry on top.”
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