A showerhead that costs $165 (or more, if you include the cost of quarterly shower-filter replacements) might seem like a luxury product to most. But that’s not how Arjan Singh, co-founder and head of brand marketing and operations at Jolie Skin Co.—which sells a showerhead that promises to filter out “chlorine, heavy metals, and other contaminants” to improve skin and hair health—sees it.
“We would not say Jolie as a product is a want or something that’s nice to have, but more a necessity,” he told Marketing Brew.
Since going to market in December 2021, Jolie’s showerhead has been featured in more than 25,000 pieces of user-generated content, according to Singh. The brand, which has more than 200k followers across Instagram and TikTok, has also run activations in the New York City area as part of what he says is an effort to generate conversation.
“Word of mouth—whether that’s word of mouth online or across the dinner table—that’s really the end goal,” Singh told us.
The company says it brought in $28 million in revenue last year, which Singh attributes in part to the brand’s marketing. By keeping operational costs low with a team of three and a robust gifting strategy that is “far lower” in cost than paid advertising, Singh said Jolie is able to reach audiences online and IRL to encourage them to add a Jolie showerhead to their existing beauty routines.
Jolie, for you and me? Jolie’s marketing strategy centers on product seeding to “not necessarily influencers, but people of influence,” Singh said, and the brand currently sends out free products on a monthly basis. (Singh declined to share the number of free products sent each year.)
- The brand has worked with well-known influencers like Devon Lee Carlson and Becca Moore, but Singh said the goal is not exclusively about racking up big-name endorsements; encouraging word-of-mouth recommendations can work just as well.
- “We want many different types of people to represent the brand,” he said.
While Singh said that Jolie isn’t “overly protective of who represents the brand,” it isn’t sending products without a strategy, either. Instead, Jolie’s marketing team targets people who it thinks are likely to be interested in the product at a time when inbound requests are exceeding outbound, he said.
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