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Gif of TikTok logo on multiple phones turning off and another phone screen turning blue. Credit: Illustration: Anna Kim, Photo: Adobe Stock.
Social & Influencers

What’s happening with social media bans?

The latest on the US TikTok ban and Australia’s world-first social media restrictions for kids under age 16.


a collage of screenshots from Taco Bell's social media accounts, including the exterior of a Taco Bell restaurant with an overlay commenting on the beauty of the Northern Lights, and a Taco Bell bag seat-belt-buckled into a car, with the text overlay "mommy?"
Social & Influencers

The secret sauce behind Taco Bell’s sustained social engagement

Nicole Weltman, head of social and PR at Taco Bell, shared how the brand listens to and delivers on what its fans want online.


A robot Customer Service AI Assistant typing on laptop
Brand Strategy

Will bots end social listening as we know it?

AI-driven bot networks are growing and weighing in on everything from Cracker Barrel to Tylenol, forcing marketers to parse real consumer insights from fake.


Meta logo under a magnifying glass.
Data & Tech

Meta has reportedly been raking in billions from scammy ads

According to Reuters, Meta projected it would make about 10% of its overall annual revenue from ads for scams and banned goods in 2024.


The mascot of Hellmann's, Manny Mayo, stands in front of a Las Vegas wedding chapel marquee.
Brand Strategy

Why brands like Ramp, Whataburger, and Hellmann’s are sponsoring weddings

To cut through culture and stand out, brands and their agencies are signing on to be wedding planners.


screenshots from Cava's Instagram series, "Bowlmates."
Social & Influencers

How Cava is building brand love (and real love) on Instagram

Andrew Downing, director of social media at Cava, shared the strategy behind the brand’s newest social series, “Bowlmates.”


four mobile phones with multicolored speech balloons coming out of them are held by four arms, reaching from outide of the frame
Social & Influencers

How brands are maximizing Instagram’s broadcast channels

Brands like Shake Shack and Tony’s Chocolonely continue to experiment with the feature, where marketers can engage with and collect feedback from brand superfans.

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