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A Ford dealer technician uniform made by Carhartt
Brand Strategy

Ford and Carhartt partner to support skilled trades

The automaker and the workwear company, both headquartered in Michigan, aim to support the “essential economy.”


Illustration of person fuming from ears while reading Oxford Dictionary
Brand Strategy

What happens when the ragebait marketing machine runs its course?

Angering audiences, intentionally or not, generated “cheap, easy, free attention” all year long, one marketer said—but it’s also “created a marketing industry that’s afraid.”


A robot Customer Service AI Assistant typing on laptop
Brand Strategy

Will bots end social listening as we know it?

AI-driven bot networks are growing and weighing in on everything from Cracker Barrel to Tylenol, forcing marketers to parse real consumer insights from fake.


A split photo montage of two AI-generated ads from Guess and J. Crew, one is a blond woman in a dress leaning against a wall and the other is a man with glasses sketching.
Brand Strategy

Tightening budgets and shortened timelines have some marketers opting for AI imagery

But brands like Guess, J.Crew, and Skechers are finding themselves caught in cycles of consumer backlash for the perceived use of the technology.


A classic romantic painting of two lovers. The Audible logo is a stand in for one of the lovers.
Brand Strategy

Why your latest romance find might come from a brand

Brands like Neutrogena, Audible, Vera Bradley, and Doritos are tapping into stories from sincere to smutty to attract consumers.


Cracker Barrel's old and new logo.
Brand Strategy

How the rebrand became part of the culture wars

With Cracker Barrel and Jaguar at the center of political firestorms, marketing experts say brands are taking extra care before making changes.


Screenshots from Rambler Austin's Instagram of a car falling of a cliff and a station wagon on a forest road.
Brand Strategy

What happens when your social stunt goes terribly wrong?

Water brand Rambler wanted a viral car-launch video, but had to pivot after the car veered off course.

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