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A graphic featuring a hand holding a phone surrounded with screenshots from Chipotle's social media
Social & Influencers

Inside Chipotle’s ‘chronically online’ social strategy

The fast-casual chain has built a following of more than 6 million, driven largely by social listening, Kirby Ann Connell, senior director of social and influencer at Chipotle, told us.


Various screenshots from Grillo's Pickles on TikTok doing pickle giveaways
Social & Influencers

The secret brine behind Grillo’s online success

The pickle brand is leaning into organic interactions and an irreverent tone, racking up millions of views and likes in the process.


Stills from the Anti-Recidivism Coalition's scripted social series, arranged on various mobile phone screens with a hand holding up one of the phones
Social & Influencers

How the Anti-Recidivism Coalition brought social series to the nonprofit world

“There’s no reason why a nonprofit shouldn’t think of their marketing and media strategy the same way that a brand does,” Ben Lear, director of communications at the ARC, told us.


Screenshots of posts from Kevin Durant
Social & Influencers

CeraVe’s Kevin Durant campaign led to a 43% sales lift—here’s how

The brand’s “New Face of Legs” campaign was part of a social-first effort to get men to moisturize. It seems to have worked.


Beyoncé holds a microphone in front of a crowd at a Harris campaign in Houston
Social & Influencers

Why bother with celebrity endorsements?

They rarely affect voter opinion—and when they do, they tend to have the opposite intended effect, according to a study from Grow Progress.


movie theater
Social & Influencers

Consumers’ moods—and purchase intent—goes up at the movies, report finds

According to the VAB, those feel-good feelings may translate to brand favorability.


Magnifying glass hovering over green profile icons
Social & Influencers

FTC: Tech and social media companies conduct ‘vast surveillance’ of users

A report from the commission found that companies collected data from users, and sometimes non-users, at a “staggering” level.

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